Thank you for visiting and shopping at Bad Dad. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed for shipping within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Bad Dad is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Bad Dad is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We currently ship within Canada and the U.S but if you want to order and deliver to another country please let us know and we will do our best to figure it out for you.
Bad Dad will exchange or return clothing 30 days form shipping date. Returns and exchanges must be unwashed, unworn and have all tags attached.
Shipping an Exchange or Return back:
A copy of your packing slip/Invoice must accompany the product(s) in the return package with instructions on if you would like a refund or exchange. Original shipping charges are non-refundable. Bad Dad does not accept COD shipments.
Please allow 2-3 weeks from the return shipping date for your account to be refunded. Please note that your banking institution may require additional time to process a refund once they have received the information from us. A refund may not show up in your credit card statement until your card's next monthly billing cycle.